|
The 2011 AkH&LA Stars of the Industry Awards
January 14, 2012
at The Sheraton Anchorage
The Stars of the Industry Awards program was created to honor and celebrate outstanding service and achievements in the hospitality industry. It recognizes employees, managers, properties and businesses that best symbolize the highest quality service of the industry. All nominees are judged on performance that goes above and beyond normal job responsibilities with outstanding or unusual service to the property, guests, customers or community.
Here's how it works…
This awards program is open for anyone who wishes to recognize an industry employee, manager, property or supplier for his or her outstanding performance. The only criterion is that the nominee must be employed with or be a member property or business in good standing with AkH&LA. Each nomination category is further broken down by specific department and property size. Nomination categories include:
Outstanding Employee of the Year
Recognizes exemplary professionalism and service by a line-level employee in a non-management position at a property or allied member business.
Outstanding Manager of the Year
Recognizes an employee in a management or executive position who has a proven track record of management excellence, industry involvement and community service at a property or allied member business.
Outstanding AkH&LA Member of the Year
Recognizes members who have demonstrated professionalism in operating a member property and have taken a leadership role in the industry by actively participating in association, community or industry programs. This is not an individual general manager award.
Rising Star Award
Recognizes and honors those emerging leaders in the industry under the age of 30 that exude enthusiasm and dedication to the lodging industry that goes above and beyond their normal job responsibilities. Nominee should demonstrate superior professional dedication, leadership and a fresh perspective to their job at an AkH&LA member company.
Supplier of the Year
Recognizes lodging supply companies that exemplify professionalism and exceptional service to the lodging industry with performance going above and beyond customer expectations.
Spirit of Hospitality
Honors and celebrates a group of individuals in the industry that exude enthusiasm and dedication to being responsive and giving to their peers, industry and/or local community. Examples can be a small or large group of employees that work together to benefit local organizations or charities or fellow employees or service to any part of the community through a special project or joint undertaking with community groups for the benefit of their local area.
*Special Note on how to classify nominees in “supervisor” positions (not considered manager and not an employee)
The Stars of the Industry Planning Committee recognizes that each hotel is unique and may include positions for supervisors, managers or both. The question arises as to whether this person should be classifies as an employee or a manager. Because each hotel is different the planning committee has elected to not specifically state where supervisors would fit into the nomination categories and leave that up to each hotel to determine specific department. If your supervisors are your managers for your hotel then we recommend you include them in the Manager section of if your supervisors are performing more of a role of an employee and you also have a management staff then we recommend you include them in the Employee section. Please feel free to call the AKL&LA office for additional advice.
Nomination Form
Please fill-out the nomination form (click here) completely and provide supporting documents for each nominee. Contact your HR department or manager for support documents such as letters of recommendation from co-workers, managers and past guests, guest comment cards mentioning the nominee, clippings from newspapers or company newsletters, photos, etc. Please make sure you have the correct spelling of the star nominee's name, this is how the name will appear on the award. Additionally, check that you are selecting the correct category and department for your nominee.
Nomination Process
Once all nominations are received, the Stars of the Industry Nomination sub-committee will contact each property General Manager regarding the nominations for their property. Some nominations received may be pulled at this time at the discretion of the committee based on feedback from the General Manager. The next step is to contact the nominee and have them fill out a brief questionnaire to obtain more information about the nominee. Once all the questionnaires have been filled out all nominations will be sent to the judges.
All nominees will be sent a congratulatory letter on being nominated with an invitation to the banquet. During the banquet all nominees will be honored and winners will be announced.
Judging Process
Nomination packets will be reviewed and a panel of judges from a group of professional outside the State of Alaska, will select the winners. The selection of winners are based solely on the information provided for in each nomination packet. The more complete the nomination packets the better chance your nominee has to be selected as a winner! Additionally, check that you are selecting the correct category, department and property size for you nominee. They will be competing in the category & department you select. Once the judging process has begun we CANNOT move categories if you selected the incorrect one for your nominee so please make sure to select correctly.
|